Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Rebecca Smith is a trailblazer in disability management and a champion of women’s leadership. As director of group life and disability services at Medavie Blue Cross, she has spearheaded initiatives that have positioned the organization as a national leader and pioneer in disability management. Under her leadership, the company consistently exceeds industry benchmarks for return-to-health-and-work outcomes, reflecting her dedication to excellence and expertise in the field.
Rebecca’s unwavering focus is on providing claimants with the best and most immediate care possible. During her tenure, the company’s groundbreaking model for early-stage assessment and treatment of mental health issues has been expanded to address musculoskeletal conditions, ensuring early intervention and expedited treatment for even more claimants.
With over 30 years of experience in disability management and progressive leadership, Rebecca has risen through the ranks from her beginnings as a claims assessor at the Ontario Workplace Safety and Insurance Board. At Medavie Blue Cross, she oversees a diverse range of responsibilities, including rehabilitation services, quality assurance, training, technology adoption, and organizational advancement.
Rebecca’s influence extends beyond operational achievements. She is deeply committed to empowering other women to thrive in their careers, as exemplified by her leadership team: two of the three managers on her team are women, and seven out of nine team leaders are women. By mentoring and advocating for these emerging leaders, Rebecca ensures they have the tools and opportunities for career growth and advancement, creating a legacy of inspired and capable professionals.
Kitchener, Ontario
416 695 6496
Rebecca.smith@medavie.bluecross.ca
linkedin.com/in/rebecca-smith-8689202a
medaviebc.ca
Rebecca Smith
Director, Group Life and Disability Services
Medavie Blue Cross
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
1996–1999
1999–2002
2002–2006
2006–2010
2010–present
National Training Specialist at Manulife Financial
1996–
1999
Standards and Practices Consultant at Clarica
1999–
2002
Manager, LTD Claims at Ontario Teachers Insurance Plan
2002–
2006
Director, Life and Disability Claims, Training and Business Analysis at RBC Insurance
2006–
2010
Director, Case Management Services at Medavie Blue Cross
2010–
present
Milestones
Milestones
ELITE WOMEN 2024 JUDGE
· Advising multiple employers on defined benefit pension de-risking initiatives through annuity buy-in and buy-out transactions, including a series of transactions where over $2 billion of defined benefit liabilities were transferred to Canadian insurance companies in 2023 and 2024.
· Acting as counsel to a number of large employers in respect of their Canadian pension and savings plans, including governance, compliance and regulatory matters, plan consolidations, and mergers and acquisitions related activities.
· Advising multiple employers on the conversion of their single-employer plans into a jointly sponsored pension plan, including the transfer of legacy defined benefit liabilities.