Headquarters:
Waterloo, ON
Year founded:
1977
Number of employees:
800
Phone:
1 800 267 6847
Email:
ogccorporatecommunications@otip.com
Website:
otip.com
LinkedIn:
linkedin.com/company/ontario-teachers-insurance-plan
“We don’t just do spreadsheets and decks, we take the lead on execution and communication, and really take care of our clients in ways others don’t in the industry”
Joseph Chan,
Looniewell
ONTARIO TEACHERS INSURANCE PLAN (OTIP)
Vic Medland
Chief Executive Officer
Kevin Hollis
Executive Vice President, Group Insurance
Stacey Rous
Chief Financial Officer and Chief Operations Officer
Leadership
Vic Medland joined OTIP in 1997 and has been CEO since 2012. He has more than 30 years of experience and has held several leadership positions across the organization.
Medland serves as director and chair of the MemberRx Board, board director with asrTrust, and chair of the Benefits Administration Committee (BAC) within the asrTrust Board. He is a member of the Editorial Advisory Board for Benefits Canada.
He holds the Master of Trust Management Standards (MTMS) certification through the International Foundation of Employee Benefit Plans (IFEBP) and the Institute of Corporate Directors designation with the University of Toronto’s Director’s Education Program.
Chief Executive Officer
Vic Medland
Kevin Hollis has spent more than 30 years in the pension and benefits industry, split between advisor firms, insurance carriers, and third-party administrators (TPAs). He was appointed executive vice president of Group Insurance at OTIP in 2022, after serving as president of Belmont Health and Wealth for eight years.
Hollis has been actively involved with various industry groups, such as the International Foundation of Employee Benefit Plans (IFEBP) and the Canadian Pension & Benefits Institute (CPBI). He has also participated in industry advisory boards and panels and has been a speaker at industry events and conferences.
Executive Vice President, Group Insurance
Kevin Hollis
Stacey Rous has more than 30 years of progressive leadership experience in operational finance and has provided executive financial leadership to the Waterloo Wellington Local Health Integration Network, Allianz Global Assistance, and Cowan Insurance Group of Companies during her career.
Rous has served on the board of the Canadian Mental Health Association for Waterloo Wellington and International Women’s Forum Waterloo, the board of the YMCA for Kitchener-Waterloo, and the IWF Canada Sponsorship Committee. She also actively speaks on various panels about women in leadership.
Chief Financial Officer and Chief Operations Officer
Stacey Rous
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Lisa McLean
Executive Vice President, Employee Experience
As a progressive HR leader in the insurance sector, Lisa McLean has spent more than 25 years leading multinational teams. Her human capital strategies and programs aim to enhance culture, employer brand, employee engagement, and employee experience in alignment with the company’s vision, mission, and values.
McLean is a Certified Human Resources Executive (CHRE) and an active member of the MacKay CHRO Forum. She volunteers with the Human Resources Professionals Association (HRPA) on their CHRE evaluations and currently serves as secretary on the Executive Committee for Nutrition for Learning.
Executive Vice President, Employee Experience
Lisa McLean
Chris Floyd
President, Individual Insurance Services
Chris Floyd has more than 30 years of experience in the insurance industry. He was appointed President of Individual Insurance Services for OTIP in 2004 and was previously Vice-President of OTIP.
Chris served as a Director of the Insurance Brokers Association of Ontario (IBAO) for 12 years and President in 2014. He is the inaugural recipient of the IBAO Danny Craig Spirit Award. He was also a Director of the Insurance Brokers Association of Canada (IBAC) for six years, and on their Executive Committee from 2015-2021, serving as President in 2018/2019 and Chair of the Board from 2019-2021.
President, Individual Insurance Services
Chris Floyd
Ontario Teachers Insurance Plan (OTIP) is a not-for-profit insurance organization governed and led by Ontario’s four education affiliates and their local leaders. It provides consultation services and insurance administration for group and individual insurance plans, serving almost 230,000 group benefit plan members and 60,000 individual home and auto policyholders. Employees are dedicated to helping members in a fair, respectful, and transparent way.
As a national provider of insurance products and services for Ontario’s education community, people are at the centre of everything OTIP does. Its goal is to help members protect what matters most to them while cultivating a workplace culture that is collaborative, approachable, and kind.
As an employer, OTIP promotes an environment where employees are empowered to make meaningful contributions, while constantly looking to improve the way things are done. It proudly offers best-in-class pension and benefits, total reward programs and access to a comprehensive wellness collection to help employees stay well at work and beyond.
Demonstrating care for and connection with its communities is also a central part of its values, reflected in its range of community investment programs and initiatives.
“Our philosophy is to be honest, ethical, and transparent with our clients; focus on what’s in their best interest; and help their business thrive”
Joseph Chan,
Looniewell
Adam Little
Partner
Karen Vigmond
Partner
Lara Fitzgerald-Husek
Partner
Liane Brown
Partner
Adam Little believes that achieving exceptional results in personal injury claims requires creativity, dedication, perseverance, and hard work. He strives to apply those qualities on behalf of all his clients.
Partner
Adam Little
Karen Vigmond is committed to assisting personal injury victims and their loved ones achieve the best possible outcomes. Her practice focuses solely on personal injury law, including accident benefits, motor vehicle accidents, medical malpractice, and occupiers’ liability cases.
Partner
Karen Vigmond
Lara Fitzgerald-Husek joined Oatley Vigmond after practicing insurance defence at a leading national firm. The experience of representing many of Canada’s largest insurers has provided Lara with valuable insight into personal injury claims, allowing her to better serve her clients.
Partner
Lara Fitzgerald-Husek
Liane Brown is committed to representing individuals who have suffered serious personal injuries and to families who have suffered the loss of a loved one. Her practice concentrates on personal injury law, including accident benefits, motor vehicle collisions, medical malpractice, occupiers’ liability, product liability and wrongful death cases.
Partner
Liane Brown
Liane Brown is committed to representing individuals who have suffered serious personal injuries and to families who have suffered the loss of a loved one. Her practice concentrates on personal injury law, including accident benefits, motor vehicle collisions, medical malpractice, occupiers’ liability, product liability and wrongful death cases.
Partner
Liane Brown
Ben Irantalab enjoys the complexities of personal injury litigation. His practice is exclusively devoted to representing clients with brain injuries, spinal cord injuries, and severe orthopedic injuries. For him, the cases that require special creativity and thinking outside the box are the most gratifying.
Partner
Ben Irantalab
This modern mindset extends to how Looniewell manages client interactions.
“We don’t hide our commission, our clients know exactly how we’re compensated,” explains Chan. “We strive for same-day response and acknowledgement. Oftentimes we respond and at least acknowledge within an hour.”
As a result, the firm’s client retention is “very high” and a by-product of the trust built upon Looniewell’s methods of operation.
Eager to keep evolving and offering more to the market, Chan is considering expanding beyond consulting services to provide Software as a Service (SaaS) for Total Rewards through platform and analytics.
Chan comments, “Our philosophy is to be honest, ethical, and transparent with our clients; focus on what’s in their best interest; and help their business thrive.”
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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors.
“We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”
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There is also an absence of ‘consulting speak’ and corporate red tape as Looniewell provides clients with the top-quality fundamentals of measurable results and a highly responsive team.
An example of how focused the team is on delivering the best work possible, Chan prohibited the acceptance of gifts/meals from vendors/partners to ensure there is never any potential conflict of interest.
He says, “We put our clients first and advocate for them.”
Looniewell’s rapid rise has been driven solely by organic growth, and its customer base is the result of referrals, which include organizations with over 10,000 employees to start-up operations seeking to scale.
The firm’s team of consultants have been attracted by the progressive and innovative work environment that features:
· Global Office – work up to two weeks from anywhere in the world
· Work from anywhere – not hybrid, no office, 100 percent remote
· Proprietary tools and best technology to support digital-first work
· Immediate benefits coverage from day one
· Unlimited vacation
· No corporate red tape, no hierarchy, no nonsense – staff are empowered to focus on meaningful client work and professional development
· Day-to-day Shout-outs – to award outstanding work, employees can exchange earned points for gift vouchers of up to $150
· Quarterly Stars Award – employees demonstrating core values have the chance to win $500
· Annual Hero’s Celebration – manager-nominated and peer-voted awards where outstanding employees earn a $5,000 bonus
Ben Irantalab
Partner
Ben Irantalab enjoys the complexities of personal injury litigation. His practice is exclusively devoted to representing clients with brain injuries, spinal cord injuries, and severe orthopedic injuries. For him, the cases that require special creativity and thinking outside the box are the most gratifying.
Partner
Ben Irantalab
Ben Irantalab
Partner
Ben Irantalab enjoys the complexities of personal injury litigation. His practice is exclusively devoted to representing clients with brain injuries, spinal cord injuries, and severe orthopedic injuries. For him, the cases that require special creativity and thinking outside the box are the most gratifying.
Partner
Ben Irantalab
Ben Irantalab
Partner
Liane Brown is committed to representing individuals who have suffered serious personal injuries and to families who have suffered the loss of a loved one. Her practice concentrates on personal injury law, including accident benefits, motor vehicle collisions, medical malpractice, occupiers’ liability, product liability and wrongful death cases.
Partner
Liane Brown
ONTARIO TEACHERS INSURANCE PLAN (OTIP)